The tourism and travel industry is always on the lookout for new technologies that can help them streamline their operations and provide a better experience for their customers. This was what happened to the tourism and travel industry around the world in the post-pandemic era, including the ayala mall trinoma. Not all businesses were able to survive the economic downturn, but those that did have to find ways to stay competitive and beloved by their customers.
Right after the pandemic ended in 2023, businesses from all around the globe started a race for innovation. The travel and tourism industry was no exception. In recent years, we’ve seen a number of new tech tools emerge that have made a big impact on the industry. Here are just a few examples of how tech is revolutionizing tourism and travel in 2023.
Virtual Reality Tours
Firstly used as the showcase of any travel destination, such as museums, amusement parks, beaches, and other places of interest, VR tours have become the best advertisement tool for the industry. It enables the customers to “walk” and explore a destination or product before they book it and decide whether it meets their needs. VR tours also help travelers learn more about a place, such as its history and culture, which can enhance their experience.
Airport Biometrics
One of the biggest changes has been in airport security. Many airports around the world have adopted biometric technology, such as facial recognition and fingerprint scanners, to speed up the security process and make it more secure. This helps reduce lines at check-in and speeds up boarding times for passengers. Not only is this more secure, but it is also much faster and more efficient.
5G
The Internet is what we need most when it comes to travel. However, in the past, internet connection has been extremely slow or expensive. With 5G now available in many cities around the world, travelers can access fast and reliable connections at a fraction of the cost. This increasingly popular technology is quickly becoming an important part of any traveler’s experience as they are able to stay connected while they are on the go.
Virtual Assistants
Virtual assistants, such as Google Assistant and Amazon Alexa, are becoming more popular in the hospitality industry. Virtual assistants can help travelers with everything from booking flights to ordering food to find nearby attractions. This technology makes it easier for travelers to find what they need quickly and efficiently without having to search through multiple websites or apps.
Now there you have it. These tech innovations surely bring the tourism and travel industry to another level. It improves the customer experience and makes it more convenient for them while reducing costs at the same time. It is definitely a win-win situation for everyone involved. So if you are in the industry, get on board with these advancements, or else you might find your business left behind.
